Cancellations & Refunds
You as a customer can cancel your order by calling our customer service at +919898281062 or email at firstname.lastname@example.org within six hours of placing the order. In such a case we will refund any payments already made by you for the order.
In an unfortunate event that you are not satisfied with our products, we give an option to inform us within 7 days of the date of receipt of products.
Only few points to consider to have hassle free experience: -
You can initiate the return process by mailing us at email@example.com
Conditions for product to be eligible for return/refund:
- Defective product
- The product is not of the characteristics or features as advertised or as agreed to
- Unused and in its original new condition, if not defective or damaged.
- Products which are not damaged or broken by customers
- Product returned back in its original packaging including box, original invoice and price tags
- If the product is delivered at a date later than the delivery schedule.
- If in case the courier is found ineligible for refund, we will send the product back to you
- You will have an option to take refund or exchange the product, as per your request.
- In case you opt for refund, for payment made by card we will refund in the same bank account. For COD orders or any other mode, we will initiate NEFT in the registered name of customer and bank details provided.
- Please note that replacements are subject to availability of particular products.